Return Eligibility
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30-day return policy from delivery date for unworn and unused items
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Products must be in original condition with all tags attached
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Original packaging and proof of purchase required
Special Care Instructions
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Bed linens and towels must be unwashed and unused
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Decorative pillows must show no signs of use or compression
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Fabric products must be free from odors, stains, or damage
Non-Returnable Items
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Custom-made or monogrammed linens
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Sale and clearance items
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Opened mattress protectors or pillow covers
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Seasonal or holiday collections after season ends
Return Process
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Email linensp@linensp.pics for return authorization
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Provide order number and photos of items
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Receive approved return instructions
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Ship items within 7 days of authorization
Refund Processing
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Refunds processed within 7-10 business days after inspection
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Original shipping costs non-refundable
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Refunds issued to original payment method
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Store credit available for faster processing
Quality Issues
Contact within 14 days for manufacturing defects. We cover return shipping and provide replacement or refund.